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The only time a buyer can confirm receipt of item (which they do not have to if they don't want to) is by leaving feedback (if its Ebay) OR if its a virtual / digital transaction OR the seller marks the item as despatched and there is an option on the buyers account to confirm receipt, this is unlikely to be the case if it was an item sent in the post.
Tell the seller if they want confirmation of receipt then they should have sent the item trackable, as they didn't then they will have to wait for payment as any new seller hold is between them and paypal and nothing to do with you.
If she has added tracking to the transaction in her paypal account then when the funds are released is again between her and paypal.
ITS NOT YOUR PROBLEM ...REALLY, just tell her to sort it with paypal.