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How to change "we'll use your balance first" for payments

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New Community Member

How to change "we'll use your balance first" for payments

I do not want PayPal using my balance first. I have automatic payment accounts set up to charge my credit card, but I see that even though it says in the specific account that payments will come from my credit card, underneath where it says that, it says "we'll use your balance first." It says that on all my automatic accounts even though I have credit card payment selected. How do I stop PayPal from using my balance first? I want all charges to be paid only by credit card, not my PayPal balance. Any ideas? Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: How to change "we'll use your balance first" for payments

@jcp411 @Vlox08 

 

Things have changed in some countries since this thread was started and you may be able to do this....

 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your prefered way to pay and put a dot in one of the options listed.

However just to mention that you are only allowed x2 paypal accounts if x1 is personal and the other x1 is business, if you have x2 of the same type then you risk them being limited.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

21 REPLIES 21
Esteemed Advisor

Re: How to change "we'll use your balance first" for payments

@karenevanspics

 

Withdraw your funds first before purchasing anything?


Advice is voluntary.
Kudos / Solution appreciated.
New Community Member

Re: How to change "we'll use your balance first" for payments

Well, that's definitely an option, but not the solution I was looking for. I want to prohibit PayPal from withdrawing funds from my existing money and use my charge card, like I originally set up to begin with. Thanks.

Contributor

Re: How to change "we'll use your balance first" for payments

Did you ever find a solution for this?
New Community Member

Re: How to change "we'll use your balance first" for payments

Any solution? I'm assuming the next best solution is setting up a seperate Paypal account just for these transactions that way there won't be a chance of a balance. Thoughts? 

Contributor

Re: How to change "we'll use your balance first" for payments

That’s not a bad idea! I think I will do that instead! Thanks!
Tags (1)
Esteemed Advisor

Re: How to change "we'll use your balance first" for payments

@jcp411 @Vlox08 

 

Things have changed in some countries since this thread was started and you may be able to do this....

 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your prefered way to pay and put a dot in one of the options listed.

However just to mention that you are only allowed x2 paypal accounts if x1 is personal and the other x1 is business, if you have x2 of the same type then you risk them being limited.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Contributor

Re: How to change "we'll use your balance first" for payments

I wish i could attach a pic but when i do this, “PayPal balance” is not selected but a credit card is. But all automatic payments still take from balance first and if i don’t have enough balance, then it pulls from the cc.
Tags (1)
Member

Re: How to change "we'll use your balance first" for payments

This doesn't work for me. I already have a card set as my preferred way to pay, but any automatic payment still comes from Paypal balance first.

Contributor

Re: How to change "we'll use your balance first" for payments

This doesn't work. I click on profile>payments , but there is no Update option. There is "Manage Automatic Payments", and "Your preferred way to pay". Neither of these give the option to stop using balance first.

 

Under Automatic Payment, each subscription I have my bank as my payment preference, but below that it still says "We'll use your balance first". I guess there is no choice in this.