How to Cancel a Payment?

juno43
Contributor
Contributor

I sent money to a friend, but I sent it to one of her emails which is the wrong one. I turned around and sent the money to the correct email. Both emails are hers, but the first email is not connected to PayPal. It has not been accepted, but it does not have a pending status and it does not have a cancel option showing next to it. 

Is there a way to cancel the payment without waiting for the 30-day-timeout?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@juno43 

 

If she added that email address to he paypal account and verified it then the funds would show up.

You can have up to 8 email addresses on the x1 paypal account.


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juno43
Contributor
Contributor

I went ahead and sent the money to her actual email set up for paypal. I can ask her to set up that first email with paypal and then reject it? or refund me? Or I guess I can wait the 30 days out and let it vanish... keeping an eye on it to make sure nothing funny happens... 

Thank you for your quick reply. 

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