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How long until a cancelled authorization refunds?

junyuan2210
Contributor

How long until a cancelled authorization refunds?

Hi, I've pre-ordered something and I was charged for a pending authorization transaction. There was some issue with the merchant that they don't capture my order, so I contacted them to cancel my order. The order was cancelled successfully, but I have not receive any refunds to my card. The transaction has disappeared from my account activity as well. I have waited for a week now, may I know how long does it take to get refund?

 

Thanks for any help.