How long for a refund to debit card?

DSTINGEL1
Contributor
Contributor

I sent a payment with my debit card to the incorrect email address.  I realized this the day after I sent the payment.  It was unclaimed and I was able to cancel but my card was already charged.  It's been 12 days and I'm still waiting for it to be refunded.  Is this normal?

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi DSTINGEL1,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

A refund to a credit/debit card may take up to 30 days to complete. The average time-frame is within 7 days but it will depend on the card issuer. 

 

- Siobhan

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