How do I refund/credit shipping charges to my eBay buyer?

[CaliFamily]

Hello,

I sold something on eBay, the buyer paid me via PayPal and I mailed mailed her the product a few days later. Immediately she let me know I forgot to include the power cord. So I sent that two days later.

I'd like to credit her shipping since I didn't mail everything to her the first time. How do I do this? Through eBay or PayPal? I've been looking on both sites for an answer but can't find one.

Thank you!

[PayPal_Adele]

Hi CaliFamily!
You should be able to issue a full or partial refund within 180 days of the transaction. There is some information on the Help Centre that may be useful:
www.paypal.com/us/smarthelp/article/how-do-i-issue-a-refund-faq780
Hope this helps!