How do I change pre-approved payments

DocTerry
Contributor
Contributor

I have a monthly subscription. I have change the subscription and paid the different for the balance of the current month. However, my pre-approved payment still shows the OLD amount. How do I change this to the NEW amount?

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@DocTerry 

 

Go to Account Settings (wheel icon) > Payments > Manage Automatic Payments

 

If you see one profile for the merchant, wait or see if it updates to the new amount on the next billing date.

 

If you started an entirely new subscription, you'd see two profiles with this merchant. If there is two listed, cancel the old one.


Kudos & Solved are greatly appreciated. 🙂
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DocTerry
Contributor
Contributor

Thank you. I guess I have to wait until the next payment date..if something goes wrong I can also send the balance later.

 

T/

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