How do Get my money back
aemmawie
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Posted on
Aug-31-2020
08:49 PM
Hello I brought items from Aliexpress.com 3 months ago and they sent me a partial refund through PayPal as they said they could not ship some items. The refund never entered my account and to date I didn’t receive the rest of the shipment. I contacted PayPal for a full refund , they said I received the partial refund which never happened.Now Aliexpress informed me that they have shipment problems and they will not be able to deliver the shipment . How do I get money back?
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kernowlass
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Sep-11-2020
07:03 AM
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
Advice is voluntary.
Kudos / Solution appreciated.
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