How can i get my refund? Does not appear in activity page

Ahmad_Shahir
Contributor
Contributor
Paypal had preauthorised the amount on my card 2 days ago, tho i have not receive any confirmation from merchant on status of the online purchase. My online banking statement show that the amount had been deducted for sale debit. Upon merchant checking they see that i tried to place an order and can confirm that this has not been processed on their system which is why there was no order confirmation sent. My order was cancelled automatically at checkout. Merchant confirmed that they have not received any payment via PayPal for this intended transaction. I can't cancel the payment as it does not appear in the activity page. How do i reach paypal to get my refund?
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1 REPLY 1

Temp20220125y
New Community Member
I played the money tree.sucessfully complete d.But can't get my money.
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