How can I get my money back?

markntp21
Contributor
Contributor

I bought fifa 20 from cdkeys then there was a technical issue from the payment. And Paypal send me a message that they payed me back already but I did't get my money. It still had the problem. They told me that "try to buy other game with papal by means of Omnyex Ecommerce DMCC.

So if i don't want to buy the game anymore,when i will get my money back?

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1 REPLY 1

PayPal_Brooke
Moderator
Moderator

Hi @markntp21,

 

I am sorry to hear that you are having issues with a purchase that was made. Due to privacy and security, we do not have the option to discuss account specific information through this platform. Please contact our customer service so we can assist you better. You can call, send a private message through Facebook or a direct message through Twitter.

 

Thank you, 

Brooke 

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