How I can recover money?

[Florinrmx]

Hello.

My primary Paypal adress was ******, but on 22 JUNE I deleted it, and changed with (new email address) 

But after 22 JUNE someone have sent to me three payments, on the old Paypal adress (old email address) 

• 2018-07-11: Sales $17.49 + Affiliate Commission $1.59 sent to (old email address) 
• 2018-07-04: Sales $17.51 + Affiliate Commission $1.59 sent to (old email address) 
• 2018-06-27: Sales $7.95 + Affiliate Commission $0 sent to (old email address) 

So because I changed the Paypal adress, I didn't receive any money that was been sent to (old email address) (I forgot to notify them about my new Paypal Adress).
Can I recover these 3 payments that they had sent to wrong Paypal adress?

Post edited to comply with forum guidelines. Email addresses removed. 

[PayPal_paula · Accepted solution]

Hi Florinrmx, 

I am sorry to hear that you have not received your payments. I hope you don't mind, I have edited your post to remove the email addresses as this is against the Community forum rules. 

If you still have access to your old email address then I would recommend to add this back to your account as a second email address and confirm it. Once you have done this the missing payments should show in your PayPal account. If you no longer have access then I would advise to contact the senders of the payments and ask them to cancel them. Once cancelled they should send payment to your new email address. 

I hope this helps,

Paula 

[Florinrmx]

I have just added the email adress again in my Paypal account, and the money appeared instantly.

Thank you!