Holds/pending

[Phillyms86]

Doing some work for homeowner. We are using PP. 1st time I requested pay I asked for it as friends and family. Second time deciding to give him easier way to track invoice I did as service. How can he tell Pay Pal that he is satisfied so my money can be released. They do not respond to my msg and keep telling him money is in my account. Never giving him an option to ask them to release based on his satisfaction. Thx

[kernowlass]

@Phillyms86 

Don't ask for friends/family payments for goods or services, paypal do random checks and as its against paypal rules can get your account banned !!!

With payments received for tangible goods Paypal would request valid tracking information confirming the funds have been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. As you have received the funds for a service no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.

If you mark the transaction as processed then the buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always guaranteed.