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Hold on Money

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Contributor

Hold on Money

I sent my friend some money and she says that it says that " you have a $14.26 hold on your account. Anyone knows how come?

2 REPLIES 2
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Esteemed Advisor

Re: Hold on Money

@Jmoney- 

 

Your recipient’s account may be new to receiving payments so the payment is subjected to temporary hold. There are things one can do, like adding tracking number or marking the transaction as “processed” and then asking you to ‘confirm receipt’ afterwards to release funds. She should click on the transaction to perform these tasks.

 

These holds typically happen when a payment is sent as goods and services in error so the system thinks she ie receiving money for a sale.


Kudos & Solved are greatly appreciated. 🙂
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Contributor

Re: Hold on Money

The first time I sent her money I thought I had the wrong PayPal email for her so I cancelled it and then tried again. After those two times I tried a third time and says it’s on hold, I’ll tell her to do those steps. Thanks!