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Help

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New Community Member

Help

I’m expecting some money to come into my PayPal account and it’s been 5 days and it still haven’t showed up and my sister (the one sending it) put in all the information right so I’m confused on why It’s not in my account yet
2 REPLIES 2
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Contributor

Re: Help

Hello my firiend send me some money an i got mail also my when i am open my account nathing is showing in my account please help me its almost two months help please
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Esteemed Advisor

Re: Help

@BxbyA 

 

Double check the email address that your sister used to send the funds and make sure that there were no spelling errors or misplaced dots etc.

Ask her if its showing as pending or unclaimed at all and if there is a cancel option.

Have you received funds before and is your email address verified?

Has she sent it to the email address that is linked to your paypal account and not another one if you have one.

Lastly is your sister in Canada as well and if not what currency is she sending, and have you added it as a receiving currency to your paypal account? 


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