Help

[Theresa13141]

I ordered an item but received a different one But paypal wont refund me Do i have grounds to dispute this transactions Thanks

[KGonzaga]

Hi @Theresa13141,

Thank you for reaching out to PayPal. 

Regarding your concern, you could definitely open a dispute case with PayPal. Please refer to this Help Center article for details:

https://www.paypal.com/us/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-describe...

Hope this helps.