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Janimay
Contributor
Contributor

Janice <Removed> 03:51 PM I sent 5 to my ex-husband but he is not able to get it. He tried to accept but it would not let him and now I am 9ut 5 and he never got his money what do I do

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Janimay 

 

Recipient has to contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

 


Kudos & Solved are greatly appreciated. 🙂
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Janimay
Contributor
Contributor
Daughter helped. She got into his account and was able to fix it thank you but still waiting on the referral p p2p b
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