Help w/ refund

JCorsetto
New Community Member
I bought something through paypal but didnt have an account at the time, so the purchase is not on my activity. How would I get a refund of the item?
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@JCorsetto 

 

Look for the PayPal email receipt for purchase and there is a receipt ID number in it. Call customer service and provide receipt ID number to open a dispute.

 

To contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@JCorsetto 

 

Look for the PayPal email receipt for purchase and there is a receipt ID number in it. Call customer service and provide receipt ID number to open a dispute.

 

To contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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