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Help me please

viena20
New Community Member

Help me please

I ordered from the index. On December 24, 2020, the order amount was debited from my bankbook, but so far, my order in the index is pending. When they contact the index, they don't know, and they ask to contact the seller. But I can't find the seller's contact information anywhere. PayPal withdrew $88 within 24 December 2020. I don't know what to do. Please help me if I can contact the seller