Help Pls

angndonnie82
Contributor
Contributor

When I am asked for my payment method while trying to either update my payment method or just unsubscribe the resubscribing to YouTube Premium, my PayPal account isn't an option. In grey it states "THIS ACCOUNT IS CLOSED/DOESN'T EXIST." Would someone PLEASE explain to me why, and how I can fix this? Ty!

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@angndonnie82 

 

Remove PayPal from your payment methods and remove google or youtube from your automatic payments page:

 

Go to Account Settings (gear icon) > Payments > Manage Automatic Payments

Select merchant on left, click Cancel on the right.

 

Then re-add or relink PayPal account again.

 

I don't know if you do it through google pay or youtube:

https://www.paypal.com/us/webapps/mpp/google-pay-paypal

 

From your youtube account, click avatar > settings > Billing and payments


Kudos & Solved are greatly appreciated. 🙂
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angndonnie82
Contributor
Contributor

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