Help I can't make a payment!

Thioid
Member
Member

Whenever I try to make a payment, it keeps saying "Sorry we weren't able to complete your payment at this time"

Email confirmed : check

Phone confirmed : check

credit card : preferred payment 

We (me and seller) have tried send abroad, send friends and send for an item.

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kernowlass
Esteemed Advisor
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@Thioid

 

Has the recipients Canadian account set up to receive USD?


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9 REPLIES 9

kernowlass
Esteemed Advisor
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@Thioid

 

What country is the seller in?


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Thioid
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Member

kernowlass
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@Thioid

 

What currency are you sending?

What funding source are you using?


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Thioid
Member
Member

I am sending USD to CAD

Using American Express credit card to fund.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Thioid

 

Has the recipients Canadian account set up to receive USD?


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Thioid
Member
Member

Yes, i believe so.

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kernowlass
Esteemed Advisor
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@Thioid

 

Best check as that may be the problem.


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tontran19
Contributor
Contributor

why i can't send money to friend i don't know what going on please can some one help me 

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Preezy30
Member
Member
We couldn't complete your payment for you. To get your payments working again, check your account or contact us. I am receiving that message
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