Help! How do I get my money back if the recipient can't access their account?

AndiLocke
New Community Member

I sent my Aunt a large sum of money through Paypal. She can no longer access her account. (Her phone was previously hacked) My transaction is now marked "Complete." How do I get my money back? Does the completed status mean they've claimed the money?  I sent this money to her by using her email address. Any help would be greatly appreciated!  

 

 

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