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Help! Failed Gateway purchase, now have two pending charges

mcse01
Contributor

Help! Failed Gateway purchase, now have two pending charges

First off let me say that this is very disappointing that there is no way to reach customer service with Paypal.

I tried to make a purchase from a website, the paypal link came up and I logged in and authorized payment.
I was supposed to go back to the vendors website and click the complete purchase button but my browers closed the window.
When I tried to go back my shopping cart was empty. 
I called the vendor and they said they did not see my purchase and to repurchase.  I did that and that one completed.
I now have two pending charged in my Paypal account.

Cannot call Paypal, cannot reach customer service, and not able to open a dispute or anything.  Why am I using this service again?