Haven’t received money

amransourafelx
Contributor
Contributor

I made a sale on depop for the first time in July. The buyer said he payed via credit card to my Paypal. I still haven’t received my money. I recently just confirmed my email address today ( October 20th) what do I need to do now? I really need the money Thank you!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@amransourafelx 

 

You don't get emails, if you don't confirm your email address then the funds return back to the sender 30 days if they remain unclaimed.

You can't file a dispute once a buyer has paid and you didn't claim it so not a lot you can do about it via paypal.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@amransourafelx

 

If he paid in July and you only just confirmed your email address then the payment would have returned to the sender 30 days post payment.


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amransourafelx
Contributor
Contributor

I didn't receive any email's saying that, only now are they in my inbox! The buyer is ignoring my messages. What can I do? Should I start a dispute

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@amransourafelx 

 

You don't get emails, if you don't confirm your email address then the funds return back to the sender 30 days if they remain unclaimed.

You can't file a dispute once a buyer has paid and you didn't claim it so not a lot you can do about it via paypal.


Advice is voluntary.
Kudos / Solution appreciated.
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