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Has the money been taking out my acct if a order is pending

Tamarra45
New Community Member

Has the money been taking out my acct if a order is pending

I have had an order pending for a month already so I wanted to cancel it, paypal sends me a message yesterday 4/13 telling me I have to wait until 4/5 to get a refund now is it me or are they just stupid.. what do I do to cancel this order.