HOW TO REFUND A CUSTOMER WHO HAD PREVIOUSLY BEEN PARTIALLY REFUNDED
Sculler
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Posted on
Jan-24-2021
08:45 AM
Hi,
A customer ordered 2 items from me and my distributor only had 1, so the customer agreed to an adjustment to his order to reflect 1 item and I made a partial refund.
It now appears that the distributor does not in fact have any stock and I, therefore, need to refund the remainder of the customer's money.
When I tried to refund the customer again, I noticed Paypal does not offer any refund option (probably because I made a previous partial refund).
Does anyone know how to resolve this?
Thanks
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