Gzim <removed>

gzimsinanni
New Community Member

Hello, I have to receive a payment of 295$ from viralhog but unfortunately I’m having trouble with receiving the money. I contacted the page and they told me that the problem is with my PayPal account. I will also attach the pdf they gave me in which you can clearly see that the payment is done even though I haven’t received anything. Can you help me solve this issue? Thank you.

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2 REPLIES 2

PayPal_Donna
Moderator
Moderator

Hello @gzimsinanni,

 

Welcome to the PayPal community and thank you for your post.

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

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kernowlass
Esteemed Advisor
Esteemed Advisor

@gzimsinanni 

 

Read this link as you are in one of the affected countries.
https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL



Advice is voluntary.
Kudos / Solution appreciated.
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