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Got refunded although I did not cancelled the payment and neither did seller

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Contributor

Got refunded although I did not cancelled the payment and neither did seller

Hello Can anyone help witb that. This morning I made a payment. Seller confirmed that he received it. Couple of hours later seller sent me message that I cancelled the payment. But I did not. Checked my PayPal summary and there is information that payment was refunded on my card account but on card account this payment is still reserved. Why and how such thing might happened?
2 REPLIES 2
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Esteemed Advisor

Re: Got refunded although I did not cancelled the payment and neither did seller

@Jaana1 

 

You would need to ask your card issuer why it was declined.

Was it linked AND confirmed with the 4 digit code on your paypal account and have you used it before?


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Got refunded although I did not cancelled the payment and neither did seller

Hi! Yes, it was linked and used for number of times. No problems previously. So that’s why it is strange.