Got charged two amounts

Radi2
Contributor
Contributor
Hi Wondering if anyone has bought something and been charged twice preauthorise, but only one shows up on PayPal however both shows on my bank statement. I am trying to find PayPal's email address but can't. Does anyone have their email address ?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Radi2 

 

You will probably find the bank one will drop off after a few days but........

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Radi2
Contributor
Contributor
All sorted thanks for answering my query.
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