Getting scammed and not hearing from paypal
Bojosbonus
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Dec-16-2018
01:48 AM
Hi all i sold my phone and it went through paypal for safety the buyer payed £530 for a phone then after i sent the phone and sent the postage details they got a refund through paypal saying they didnt mean to buy it although the conversation over the purchase was across a few days and they sent me there adress after they pated they are clearly scamming. i rang paypal on the 8th explaining the situation and sent email prof of postage and the online conversation with the buyer and paypal has not got back to me atall i need help
Labels:
- Labels:
-
Disputes
2 REPLIES 2
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-16-2018
03:13 AM
An unauthorised transaction means that an account holders Paypal account was hacked and used without their consent by your ?buyer.
If Paypal check IP addresses etc and find in favour of the account holder then of course they are reimbursed.
However you would not lose out either as long as you met ALL the requirements of seller protection, so your best bet is to go and read up on it to make sure you were covered.
I hope you had trackable proof of delivery and not just proof you posted it?
Advice is voluntary.
Kudos / Solution appreciated.
Bojosbonus
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-16-2018
08:24 AM
I have trackable prof as i sent the item tracked and signed i have the refernce number.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- PUPPY SCAM OR NOT? in My Money Archives
- Swingset in Disputes and Limitations Archives
- The date of my dispute resolution keeps being pushed back, is this normal? in Disputes and Limitations Archives
- SCAMMED, TRYING TO GET REFUND-CHINA in Disputes and Limitations Archives
- Scammer, help in Payments Archives