Hi, I'm the PayPal Assistant. How can I help? Choose one of these options or add your question below.
11:54 AM
- PayPal Assistant
I need to speak to a human
11:54 AM
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11:54 AM
- PayPal Assistant
Yes
11:54 AM
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11:54 AM
- PayPal Assistant
It's too complicated to explain. Just get someone to call me.
It is about an IT issue that is coming from Pay Pal
The computer is switching account details
Account consolidation is the best way to describe it
The card being used by PayPal to refund deposits is my old one. No longer in use.
Footnote: I have tried to resolve this countless times already. Meanwhile, refunds just keep being sent into cyberspace, with no hope of ever seeing that money again.
I too find the new "PayPal assistant" frustrating. It is comical that one of the "questions" the robot asks in the chat is "Did this help fix the issue or answer question you had?" . Of course, the answer is "NO", but there is no way to respond in that conversation.
