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Friends and family

louloueb
Contributor

Friends and family

Hi everyone i made a payment to a sneaker seller via friends and family. They are a very trusted seller and i thought it would be okay to do this. I have since asked for a refund and im now being ignored is there anything i can do please?
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Friends and family

@louloueb 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.



Advice is voluntary.
Kudos / Solution appreciated.