Friends and Family option gone
Greevesmx4
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Posted on
Jul-03-2020
04:15 AM
I have no option for Friends and Family, or otherwise, it just goes straight to the payment. I'm in the UK.
Many people seem to have the same issue, but I have not seen any proper explanation for it.
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6 REPLIES 6
kernowlass
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Jul-03-2020
06:37 AM
Are you clicking on send and request? Then send funds > put in email address of the person you are sending to > then on the next page the 2 options of goods/services OR friends/family (trusted person I think they have re-named it now) shows.
Advice is voluntary.
Kudos / Solution appreciated.
Greevesmx4
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Jul-03-2020
09:47 AM
Yes, as soon as I put the email address and amount in, it just goes straight to the payment with no options for "payment for goods" or anything.
kernowlass
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Jul-04-2020
02:44 AM
Just did a test run on mine, i put in the email address AND THEN THE AMOUNT before i got the option to send goods/services or family/friends.
Maybe you did not go far enough.
Advice is voluntary.
Kudos / Solution appreciated.
Greevesmx4
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Jul-04-2020
03:34 AM
I put the email address in, then the amount, then it goes straight to pay, no options anywhere!
Greevesmx4
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Jul-04-2020
03:39 AM
OK, think I may have found the problem. This only happens if I go on PayPal on my old PC, which is running Windows xp. It works fine on the phone! Bit strange, but problem solved.
kernowlass
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Jul-04-2020
10:09 AM
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