Fraudulent refund request

[rjfxvii]

Someone has just sent me a refund request that does not correspond with any transaction that I've made for like $32K. What can I do about this?

[sharpiemarker]

@rjfxvii 

This "refund request"...is its in the form of a PayPal dispute? A PayPal Invoice? A PayPal money request? Or just an spoof/phish/fraudulent email asking for a refund?

PayPal invoices and money requests you can just mark as canceled. If spoof email, forward it to spoof@paypal.com

And to file a dispute, there needs to be an actual transaction and according to you there were none.

[rjfxvii]

No email. It just showed up in my Activity feed. I've Canceled the request, but it still shows there. I am afraid that somehow, it's going to lead to money getting yanked from my bank account. what can I do?

[rjfxvii]

[rjfxvii]

@sharpiemarker 

So, I replied, but you didn't answer back. 

All I need to do is just cancel the fraudulent request? What happens to it? Does it just sit in my Activity Feed forever?

RF

[sharpiemarker · Accepted solution]

@rjfxvii 

I have to be tagged so I know someone answered because there's so many posts...let's see...

Ok, if its an invoice/money request, just cancel it. The sender will be notified that the invoice/money request is canceled.  No one can go in via PayPal invoice or money request to take out money from your account. I have not heard it happening. Nor can the invoice/money request can be reported and disputed for you to pay. You made no payment on the invoice/money request. 

It will be on your Activity feed until more transactions you make in the future push it out of sight.

[rjfxvii]

@sharpiemarker 

OK, I just want to be sure I've done what I was supposed to do, and that no one will be able to get money from me for a fraudulent request.

Thank you!

Rene

[sharpiemarker]

@rjfxvii 

All good. You're welcome. 🙂

[T1breezy]

However for me the money has been completely sent and I issued a dispute but it was cancelled and didn't get a complete refund. What should I do?

@sharpiemarker @rjfxvii