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Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

Teri12345
Contributor

Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

A payment was posted from my individual PayPal account to AJCLOUD HONGKONG CO, LIMITED on July 6.  I got the automated email titled "You sent an automatic payment to AJCLOUD HONGKONG CO., LIMITED.   The details, per the email:  "CSP-Basic Storage 7 days and subscribe with 1 yearly".  The email also said my next payment would be due on July 6, 2021.  

When I printed out the details of this transaction, the Category was listed as TRUCKING.  

I thought this was some sort of phishing scam (since I have never authorized anyone to receive an automatic payment from my PayPal account) so I did not use the link in the email but logged on to my PayPal account from my laptop.

Just wondering if anyone else has had such issues.

29 REPLIES 29
KD81
Contributor

Re: Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

I had the same thing happen to me. Same date and all. I filed a dispute and was told that it was part of an agreement that I had made with the seller. This is NOT TRUE. I was able to cancel the reoccurring charges, but the case was closed and I was not issued a refund. I rarely ever use PayPal, but I thought this was supposed to be the safer option. I have tried to use the messaging center to contact someone for a resolution, but every time I get to the point where I click on the claim I filed, it kicks me out of the system. If anyone has suggestions on what I can do to get a refund for this unauthorized, fraudulent charge...I welcome suggestions. Thanks.
Sgc61_
New Community Member

Re: Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

I too, just received on July 29, a Fraudulent Payment to AJCLOUD HONGKONG CO, for 6.99...dont know what to do next, I want my 6.99 back.
Jgayle2492
Member

Re: Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

Hi Jennifer, The cloud company is called AJcloud company. If you got a charge and want to get a refund, you can contact them at <removed> to get a refund. Thank you. Stay safe and healthy. Best Regards Melody

Beesforprez
New Community Member

Re: Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

This happened to me as well. I tried emailing PayPal and it's impossible. I can finish my dispute letter, but there's no send button, just a cancel button. Have you had any luck?
bhayes041294
Member

Re: Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

I had the same thing happened i tried to dispute it and they denied my dispute! I am not happy!!! I want my 20$ back. I know it was  fraudulent because i dont even use pay pal but to send money to my family members.

Loops769
Contributor

Re: Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

Hi

 

I too had an amount taken from my PayPal A/C for a recurring payment to AJCLOUD, I was gutted when I looked at this forum and discovered it could be fraudulent.

I have just had a Wansview camera fitted to the rear of my property which I purchased from Amazon recently.  I looked at the app on my phone and discovered that the amount is the annual subscription for the cloud storage for my camera.

I hope this helps.

JermmyM
New Community Member

Re: Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

I too just bought the wansview camera from amazon. When you say it’s for the annual payment, is it safe? Or it is a fraud? The AJCLOUD Hong Kong seems very suspicious to me and I’m nervous to make a payment there and something happen.
Sarahs715
Member

Re: Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

That’s exactly what my issue was too. I went in and canceled my subscription from Wansview and then got an email from the company saying they would stop auto-pay. Thanks for sharing, I couldn’t think of any company by that name.
CaGirl05
Contributor

Re: Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

I just had the same message. I also have a Wainsview camera but don’t remember anything about a recurring charge. However, I did purchase the camera with my PayPal account figuring it was safer than a credit card. I think we are all just jumpy. If for some reason those of you do have videos that you saved from the camera to the Cloud, I suppose it’s a small price to pay should you need it for “proof” of an incident.