Fraud! item sent no payment

Chargedmatthias
Contributor
Contributor

Hello all!
So had a horrible person this weekend "buy" an item through paypal. we saw the request pending, at which point we thought it best to send, only to find out they cancelled the payment on recieving the item. 
so no money and no item...
i have a feeling theres not much we can do, under our own stupidity. 
going forward, im not going to be as thick and naive about it, but its heavily fustrating.


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2 REPLIES 2

Madhubala1
PayPal Employee
PayPal Employee

Hi @Chargedmatthias 

Thank you for your post.

I can understand that you are referring about the payment where the buyer has cancelled. Not to worry your payments covers under buyer protection. Click here to check about the protection details and also you will get the details to file a dispute. 

I hope this details will help you out.

Madhubala1 

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Chargedmatthias
Contributor
Contributor

thanks for the reply. 

Sadly i cant file a dispute as it was a money request sent by us to him. 
i dont think there is anything i can do in this case?

Cheers 

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