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Failed transaction yet money deducted from paypal and is on hold for more than 21 days

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Contributor

Failed transaction yet money deducted from paypal and is on hold for more than 21 days

On 24th september, I made a payment through Thunes web site but due to a glitch on their system the transaction failed. The money was deducted from my paypal account and the status is "pending" upto now and 21 days have already elapsed. Someone please help

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Esteemed Advisor

Re: Failed transaction yet money deducted from paypal and is on hold for more than 21 days

@MaxwellMaragia 

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.
If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.


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