Facing problem in RefundRe-solution center.

[tafsirbhuiyan]

Hi,

I was send money to a  person Via Payment  to him. We have a conversation via Telegram. He said he needs 5-7 Min to Deliver the Product (PUBG UC) Digital Goods. To my PUBG account. But when i paid he said he got the payment. Then he blocked me and cut my phone calls. HE also blocked me. I have complained and open a case in resolution center and give them all the proofs.

Today he respond to the case and said he delivered it!!! 😐 and gave a fake Tracking ID. Though he haven't any kind of website to track this ID.

What should i do now. I want my money back from this scammer.

[kernowlass]

@tafsirbhuiyan 

Is the dispute closed? If so then...

APPEAL

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.