Facing Problem While Closing Account

devil317
New Community Member

hello,

I am facing problem while closing my Paypal account, whenever I am trying to close my account it's showing me

"You have a pending transaction that needs to be completed before you can close your account."

But when I ask customer support they are telling me there is no a pending transaction in your PayPal account 

can please anyone can tell what is the exact problem please, Paypal please help me 

@paypal @paypalcustomersupport @HELPME 

#paypal #paypalcustomersupport #helpme

 

Whenever I am wetting letter to Paypal I am getting the same answer, again and again, you have no pending transaction you can close the account

 

 

In my Paypal account it's showing me this, but when I contact Paypal Team They Told me There is no pending transaction in your account 

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1 REPLY 1

UncleE
PayPal Employee
PayPal Employee

Hi @devil317 Try to check if you have any monthly billing or subscription that you enrolled your PayPal account.

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