FB pay, Messenger pay

Ality35
Contributor
Contributor
Does anyone know how to get Facebook pay to work with PayPal? It just stopped on Tuesday.
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PayPal_Martina
Administrator
Administrator

Hi @Ality35,

 

Thank you for your post and welcome to the Community Forum!

 

In general, you can set a pre-approved payment to complete payments with Facebook. If this option is not working anymore, there could be multiple reasons. For example, it may be that your account has been limited and in that case, simply complete the steps in your Resolution Centre to resolve the issue. Also, it may be that our system is preventing you from making that payment for security reasons. In this case, we would not be able to manually change the security settings, but you can try clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. It could also be that the pre-approved payment is not active anymore. In that case, visit this link for more information. 

 

I hope this helps.

Martina 

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