We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
Has anyone experienced the error message Please enter a first name with no more than 12 characters when processing a payment? My first name is not more than 12 characters and the field does not have more than 12 characters in it.