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Error message at American Eagle

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New Community Member

Error message at American Eagle

Has anyone experienced the error message Please enter a first name with no more than 12 characters when processing a payment? My first name is not more than 12 characters and the field does not have more than 12 characters in it. 

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New Community Member

Re: Error message at American Eagle

Yes! me too! i've let american eagle know but they haven't given me a solution.