New to the community? Welcome! Please read our Community Rules and Guidelines
I just got this error message. Any insight on the error code or what it means would be greatly appreciated.
Please choose another payment method or contact us for further assistance.
Response from payment provider: Could not determine new status for order.
I'm sorry to hear that you're encountering an error message. I'm not familiar with that error. Is that error happening when you try to make a payment? Is it solely in one merchant's checkout? It might be an error from the merchant itself rather than from PayPal. If it's directing you to contact the support team for that merchant, that would be the likely explanation. If it's directing you to contact PayPal, you can reach out to customer service and see if they can troubleshoot and look into what's happening with the payment attempt.
I hope this helps!