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Error Message: Some of your information is incorrect. Please verify and try again.

New Community Member

Error Message: Some of your information is incorrect. Please verify and try again.

A donor is trying to donate to our nonprofit by using a credit card.  She has used this same credit card for three other transactions today.   Her charge is not going through however.  She called her credit card company and they assured her that it wasn't on their end.  She is getting the following error:  Some of your information is incorrect.  Please verify and try again.

 

May you please help.