Echeque

Peterw33
Contributor
Contributor
Hi, Can anyone shed any light on why when I’m paying for something through PayPal on eBay it always wants to send an echeque if I select my bank as the funding option? I have both my card and bank linked on here but prefer to use my bank instead of credit card sometimes. How do you resolve this if at all possible? Thanks, Pete
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Peterw33 

 

Reasons for a payment being sent as an echeque are...
1. Card needs updating.
2. Recent neg balance.
3. Recent failed bank transfer.
4. High cost payment.
5. High risk transaction.
6. Some friends / family payments.




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Peterw33
Contributor
Contributor
None of the above. Is it best to speak with them?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Peterw33 

 

Yep...


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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