E-Cheque Cancel

bluebell8111
New Community Member

Evening.

I have been asked by a buyer to cancel an e-cheque, the buyer has contacted paypal who advised them me being the seller has to cancel, but I have no idea how to do this.

 

Any help would be great.

 

Thanks

 

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@bluebell8111

 

Locate the payment transaction in the Activity page, there should be a cancel button in the entry or in the transaction details when you click on the transaction itself. If there is no way to cancel on your end, the buyer do it on their end through the transaction details or notify their bank to cancel it.


Kudos & Solved are greatly appreciated. 🙂
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bluebell8111
New Community Member

No there is nothing saying I cancel it, I am pulling my hair out as the buyer isn't happy.

 

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