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E BAY checkout pay-pal popup hangs after entering password.

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Contributor

E BAY checkout pay-pal popup hangs after entering password.

The PayPal login popup window in Ebay checkout hangs after I enter my password. Spinning circle just keeps spinning.

4 REPLIES 4
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Contributor

Re: E BAY checkout pay-pal popup hangs after entering password.

I have tried on two different computers (Windows 10 and Ubuntu) and two different browsers (Firefox and Chromium).

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Moderator

Re: E BAY checkout pay-pal popup hangs after entering password.

Hey @RaySF,

 

That definitely sounds frustrating, I'm sorry to hear about the trouble. I would advise clearing your cache and cookies first to try to reset the system as you're attempting the payment. If you're still running into the issue, try using a different cell phone to complete the payment. Hopefully this resolves the issue!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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Contributor

Re: E BAY checkout pay-pal popup hangs after entering password.

The problem is not at my end. Two days later it worked then yesterday, on the weekend, it did not work again. As I said, I tried different computers, different operating systems, and different browsers. This morning it was still not working so I used a credit card and that worked. I don't like exposing my card.

Contributor

Re: E BAY checkout pay-pal popup hangs after entering password.