Double payment

zensoapbombs
New Community Member

Hi, I have a problem and can't seem to get it resolved. I bought some merchandise and when I went to make a payment , my phone glitched and sent a second payment. Now my account is in the red. I only meant to make one payment, but now PayPal is charging me for the second one? How do I get this resolved when I can't speak to anyone. I've tried the message option and it keeps kicking me out and making me sign in again. Please can someone help me resolve this issue.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@zensoapbombs 

 

Ask the seller to refund x1 payment?


Advice is voluntary.
Kudos / Solution appreciated.
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