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Doesn't feel right

New Community Member

Doesn't feel right

In the middle of a transaction. Buyer is out of state and has paid the money to my account. Now he has sent an email requesting I ship the item to a different address then the one originally submitted. Should I be concerned

 

1 REPLY 1
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Moderator

Re: Doesn't feel right

Hi @BigD8

 

Welcome to our Community!

 

I would be cautious here if I were you. If you ship the item to another address that is not indicated in the original transaction details you will be excluded from our Seller Protection. Please make the buyer aware of this and the only possible solution would be to refund the original payment and request another payment with the new delivery address included. 

 

Thanks

 

Martin