Do i have the right to ask for a refund for extra shipping charges

hamzanabil
Contributor
Contributor

HI i made a purchase from an international website for 100 euro+47 euro shipping cost (small package 2 kg) , the seller shipped my item with  UPS . Once my package arrived at an aeroport in another city  8 hours away from my own city . UPS contacted me and told me that customs is holding the package and they are asking me  to pay customs 68 % of the original price which  i agreed to do because is the buyer's duty to pay  customs and the taxes ,However they are asking me also to pay another 70 euro (which i find abusive for a small package )so that they can ship it from to  my city and 3% of the total custom fees even though i already paid 47 to the seller. so I just wanna know if i have the right to refuse the delivery and ask for a refund or its my responsibility to pay the additional shipping cost. 

 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.