Dispute help

[motykar]

Hello, is there any possible way that I can open a dispute on a transaction 2 times? I had to close one as I thought everything was figured. Then the product (software) was really outdated which wasnt on the site or anywhere.

[kernowlass]

@motykar 

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?