Digital Service. How to get my fund?

prvfx
Contributor
Contributor

Hi, I'm a freelancer and I and I don't why I'm using business account type.
Already sent email to customer service but no response for a week.

 

So this case is started after I paid via paypal. But it's on hold.

When I create update tracking information why it appear shipped? And I already check "Tracking information not required" It's digital service by the way.

 

So I tried to click get your funds as Service or virtual product. Confirm order status a week ago.
After that, I fill Order status as Completed with the correct date. I clik Submit, then... 

We're experiencing technical difficulties.

We're sorry for the inconvenience.

 

Really? I already refund it and said to who pay me to transfer as family/friends. No effect.

So any solution? The whole archive solution is only dead link and rage.

 

Thanks.

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